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Franchising

 

How to franchise your business in South Africa

Unlike other countries, South Africa doesn't have specific laws that regulate the Franchise industry. The control lies mostly with the Franchise Association of South Africa (FASA) and it is advisable to become a member when you wish to franchise your business.

When can you franchise your business?

You need to develop a concept and manage it or the business for at least a year before you franchise your business, although three years are better. The potential franchisee will want to see proof that the concept is working and the longer you are in business, the better proof you have.

This stage is called the development phase and the business is known as the pilot project. It is a crucial phase since it helps you as franchisor to identify and correct potential problems, create a workable system and manuals and to bring your image, product and service in line with the market. Apart from this, you will be able to experience the business from the franchisee's perspective and thus be able to provide better support and training when you franchise your business.

The following manuals and agreements need to be developed:

  • Operations and Procedures Manual
  • Training Manual
  • Franchisee Profile
  • Non-Disclosure of Information and Confidentiality Agreement
  • Disclosure Agreement
  • Employee Contracts
  • Franchise Agreement
  • Development Contract
  • Business Plan
  • Marketing Plan
  • Fee Structure

Each of the above manuals and agreements should be developed before you franchise your business concept. Since the legalities can become extremely complicated, you should consult with a lawyer who specializes in franchises. The length of the whole process depends on the type of business or concept, finances available and correct planning.

Why franchise your business?

  • The cost , time and effort for establishing a chain of businesses is less, although the initial setting up of the franchise operation takes long and is in itself rather expensive.
  • It promotes the credibility and image of your existing operation.
  • Ensures a long term income.

To franchise or not to franchise your business?

Before you start the process, evaluate the viability of the concept or business:

  • Will it only work in a certain geographical area or can you expand the market to national level?
  • Is it a sustainable idea? It is not worth it to franchise if the idea is highly focused on a new gimmick that may lose flavor within two to three years.
  • Is the business owner driven, if so, can someone else be trained to make a success?
  • What will the cost be for a franchisee? Too high setting up costs may limit the growth potential for expansion.
  • Will the business generate enough sustainable income for both the franchisee and the franchisor?
  • Is it extremely specialized or can the product and service range be enlarged?
  • Do you have enough finances to establish the franchise, training and support for an initial period?

Once you have evaluated your concept, developed and managed a pilot business and have the finances, you are ready to make a decision on the viability of franchising the concept. If you decide to franchise your business.

Author: Isebell Gauché

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